Privacy Policy

House of Fitters

Last updated: 13/03/26

House of Fitters is a trading name of Rainmaker Property Services Limited ("Company", "we", "our", "us").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website (https://houseoffitters.co.uk) and our associated applications, including our Facebook application used for marketing, analytics, and advertising management.

By using our services, you consent to the data practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Rainmaker Property Services Limited
Trading as House of Fitters

Website: https://houseoffitters.co.uk
Email: privacy@houseoffitters.co.uk

If you have any questions regarding this policy or your data, please contact us using the details above.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Information that can identify you, including:

  • Name

  • Email address

  • Phone number

  • Address

  • Project details or enquiry information

  • Communication records

Automatically Collected Data

When you interact with our website or services we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Interaction with advertisements

Social Media Data

When our Facebook application interacts with Meta services we may collect limited data provided through Meta's APIs such as:

  • Ad account identifiers

  • Campaign performance data

  • Page information

  • Advertising interaction data

We do not access personal Facebook account data beyond what is necessary to operate advertising and marketing services.

3. How We Use Your Information

We process personal data under the lawful bases defined by the UK GDPR and EU GDPR, including legitimate interest, contract performance, and consent.

Your data may be used to:

  • Respond to enquiries or service requests

  • Provide renovation consultation and project services

  • Improve website performance and user experience

  • Deliver marketing campaigns and advertising

  • Measure advertising performance

  • Manage Facebook advertising campaigns through authorised tools

  • Comply with legal obligations

4. Facebook App Data Usage

Our Facebook application is used to manage and analyse advertising campaigns.

The app may access:

  • Ad campaign performance data

  • Page insights

  • Ad account configuration data

This data is used solely for:

  • Advertising management

  • Marketing optimisation

  • Campaign reporting

We do not sell or share Facebook data with third parties outside of authorised service providers required to operate our services.

5. Third-Party Services

We may share limited information with trusted service providers where necessary to operate our services, including:

  • Meta (Facebook & Instagram)

  • Analytics providers

  • Advertising platforms

  • CRM and automation tools

  • Payment processors

These providers are contractually required to process data securely and only for authorised purposes.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including:

  • Providing services

  • Legal compliance

  • Accounting requirements

  • Dispute resolution

Where data is no longer required it will be securely deleted or anonymised.

7. Your GDPR Rights

Under the UK GDPR and EU GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

To exercise your rights please contact:

privacy@houseoffitters.co.uk

We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data including:

  • Secure cloud infrastructure

  • Encrypted communications

  • Access controls

  • Data minimisation practices

However, no electronic transmission or storage method is 100% secure.

9. International Data Transfers

Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place such as:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Secure service providers compliant with GDPR standards.

10. Data Deletion Requests (Facebook App)

Users may request deletion of their data associated with our Facebook application.

To request deletion:

  1. Email privacy@houseoffitters.co.uk

  2. Include your name and Facebook account information

  3. State "Facebook App Data Deletion Request"

We will delete or anonymise your data within 30 days.

11. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Analyse traffic

  • Improve functionality

  • Measure advertising effectiveness

Users can manage cookie preferences through their browser settings.

12. Children's Privacy

Our services are not directed toward individuals under the age of 16 and we do not knowingly collect data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised "Last Updated" date.

14. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Rainmaker Property Services Limited
Trading as House of Fitters

Website: https://houseoffitters.co.uk
Email: privacy@houseoffitters.co.uk

Next steps for Meta App approval

You need three URLs:

1️⃣ Privacy Policy
https://houseoffitters.co.uk/privacy

2️⃣ Data Deletion Instructions
https://houseoffitters.co.uk/data-deletion

3️⃣ Terms of Service (optional but recommended)

House of Fitters

Kitchen & Bath

House of Fitters are London's kitchen and bathroom renovation specialists. From design through to installation, we coordinate every trade required for your project – transparent pricing, vetted trades, and guaranteed timelines from start to finish.

© Copyright

2026

House of Fitters. All Rights Reserved.

Privacy Policy

Web Services by Rainmaker Remodel

House of Fitters

Kitchen & Bath

House of Fitters are London's kitchen and bathroom renovation specialists. From design through to installation, we coordinate every trade required for your project – transparent pricing, vetted trades, and guaranteed timelines from start to finish.

© Copyright

2026

House of Fitters. All Rights Reserved.

Privacy Policy

Web Services by Rainmaker Remodel

House of Fitters

Kitchen & Bath

House of Fitters are London's kitchen and bathroom renovation specialists. From design through to installation, we coordinate every trade required for your project – transparent pricing, vetted trades, and guaranteed timelines from start to finish.

© Copyright

2026

House of Fitters. All Rights Reserved.

Privacy Policy

Web Services by Rainmaker Remodel